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I have had quite a bad experience with my sleep number bed and discourage any who are on the fence about purchasing a bed. I purchased a P5 at the cost of $2500.

The bed was comfortable for about 2 years and then the bed started to show a dip right where I lay on my side. The bed got progressively worse until about about a couple of months I couldn't get any sleep on the bed because of discomfort. With traditional beds, you are able to flip the mattress and move it to different positions. Unfortunately with Sleep Number, you aren't able to move the bed at all.

The dip continued to get worse as my hip pain continued to worsen. I contacted Sleep Number about the problem and it was determined that the padding on the Mattress cover was compacted. Because of the quilting design of the bed, there is no way to 'fluff' the padding. They offered a new top for $650!!!.

I refused to spend that much money to have a defective product again in 2-3 years. This was one of the worst investments I have ever made and caution all who are considering this company to steer clear of this problem, Michael S

Monetary Loss: $2500.

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Guest

Had similar experience. Have queen p5 w/ adjustable base.

Total price $3355. Purchased October 2012. Started noticing loss of air by morning. My # is 55 to 60 and it would be down to 15 to 20.

Called customer service. They have NO service. Will send you the parts some you have to purchase unless covered by limited warranty. They instruct you to try numerous possible fixes which if you are 77 yrs old and have numerous health issues is impossible or if someone can come out it will be $179.99.

This to come out of my small SS check.

My son bought this bed for me as a gift and I don't have the heart to tell him. Should have stayed with Serta!!!

Guest

I have the same issue. Worst product I have ever purchased.

Guest

I have the same problems with my sleep number. The sleep number is the worst purchase I've ever made.

My back is very sore when I get up in the morning. Sometimes I prefer to just sleep on the floor.

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