I bought a sleep number bed because of the adjustable sleep setting and the 30 in home trial. Well the bed wasn't all they said it would be. The sides are made of cheap foam that sinks in when you sit on the side and will wear out soon. Sometimes the bed says it is at a certain number, say 35, but when you go to lower the setting it turns out it was actually at a 50. My husband and I rolled toward the middle at night whether or not the other was in the bed, and when I called to arrange a return and told customer service the problem they told me they have an air chamber they can send to fix that". Well if it is an established problem, shouldn't it come standard and you not force people to call and complain about it? It is basically just an
air mattress with a pump that has a pad over it/. The warranty they advertise says 20 years, but read the small print?. They only fully guarantee it for 2 years;. The rest of the time is pro-rated?. If you don't have more than 2 years of
confidence in your product, well neither do I'. We read complaints about
mold on the
air chambers and when we broke the bed down I found a big spot of moisture even though we bought the
mattress protector for $200, so the moisture couldn't have come from the surface of the bed, it must have origionated within the bed itself.. I called after just 10 days to arrange a return and was told that I am required to keep it the full 30 days even though I have bought a new mattress that is on my bed already;. I recommend against it. 1292675
1. Written by Felipe Ramirez on October 1, 2011 from dallas, texas, US
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